English: A Wells Fargo bank on College Avenue in Berkeley. This branch office is typical of older Wells Fargo facilities in inner-city areas in the state of California. (Photo credit: Wikipedia)
Bank (Photo credit: 401K)
Today I’m writing my blog in “safe mode.” They totally screwed with my computer. They removed my internet access, but I was able to get it going. That’s how I got on. I bet they thought I couldn’t get it started, but I’m getting better at repairing my computer. Someday, they won’t be able to get in it.
On Wednesday, I lost my debit card. Immediately I headed to the bank to close out my card. I told the persona banker to cancel my debit card. She went into my account and told me she canceled my card. And I reminded the banker to order a new card. She kept saying she would. And I waited. I again said, “Did you order a new card?” She said “yes.” I didn’t really trust her, but I left. Today, since I no longer have my card, had to go into the bank to get money out. When I was at the teller window, I asked the teller if the card I’d lost would be arriving soon. He said, “It looks like it hasn’t been ordered, but we don’t have all the information the personal bankers have on their computers.” So I said “thank you” and went over to the personal banker. I asked the banker to check to see if my new card would be arriving soon. She looked and said, “It says here you lost your card and it’s been canceled, but no new card requested.” I explained to the banker that I had been at the bank on Wednesday and told the previous banker to order a new card for me. The banker replied, “Well, she didn’t order a new card. I’ll order it for you.” I was suspicious that the first banker did not order a new card by the way she acted. So I let the new banker order the new card. I was really angry because the first banker flat-out lied to me. I went over to the bank manager and told her about what happened. I told the manager that if I hadn’t checked to see if my card had been ordered, I’d be waiting and waiting for a card that was never going to arrive. I told her that she should have a talk with the personal banker I’d spoken with.
I walked out of the bank and decided I’d better check to make sure my card had really been ordered. So I got on the phone and called the 800 number of the bank. I got a banker on the phone and explained the situation to the banker. I asked him to please check to make sure my new card had been ordered. He checked and said that “yes” the card been ordered. I told the banker that I wanted to lodge a complain about the bank. This was not the first time something like this occurred to me by the bankers. I was sick of their treatment. He asked if I wanted to lodge a complain, and I said yes.
But can you imagine if I hadn’t checked to see if my card had been ordered? I would have waited, waited, waited for my card. It really annoys me I have to put up with such nonsense.
I’m telling you targets about this because it probably has happened to you, or will happen to you. I just want to give you a warning to keep checking on things you order at your bank. Make sure that the things the personal banker says they’ll do, they do. As usual, they feel they can treat targets any way they want. I sensed the first woman was not telling me the truth, so I checked. And I’m so glad I did. So don’t take what someone says to you at face value, double-check everything.
I put in a complaint with the head office. I’ve had it with Wells Fargo and the idiots that work there. And if anything else happens to me that I think is not “kosher”, I’m taking my money out of the stupid bank.
Read the article below. It’s funny.
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